ITIL 4 Foundation Practice Exam

How is an organization defined?

1. A single individual working for a company

2. A group of people with shared responsibilities and objectives

3. A government agency

4. An informal network of professionals

The correct answer is: A group of people with shared responsibilities and objectives

An organization is fundamentally defined as a group of people who come together with a shared purpose, responsibilities, and objectives. This collective aspect is key, as it suggests that an organization is not just about individuals working in isolation but emphasizes collaboration and the pursuit of common goals. In many contexts, whether for-profit, non-profit, or governmental, the essence of an organization is its structure, whereby individuals coordinate their efforts to achieve specific outcomes. The focus on shared responsibilities also highlights the interdependence of the members within the organization, fostering teamwork and collaboration that are essential for meeting challenges and fulfilling objectives. This definition encapsulates various types of organizations, including companies, charities, and agencies, illustrating the broad applicability of the term in different settings. The other options do not fully capture the essence of what an organization signifies. A single individual does not constitute an organization; rather, it requires a collective of individuals working towards a common purpose. While a government agency can be considered an organization, defining all organizations solely based on their type (e.g., government) is too narrow. An informal network of professionals may share connections or interests, but it lacks the structured approach and defined objectives characteristic of an organization.