ITIL 4 Foundation Practice Exam

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Study for the ITIL 4 Foundation Exam. Utilize flashcards and multiple-choice questions, each with hints and explanations. Prepare thoroughly for your certification exam!

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What characterizes an emergency change?

  1. It is planned several weeks in advance

  2. It requires immediate implementation

  3. It is submitted for regular approval

  4. It undergoes a lengthy testing process

The correct answer is: It requires immediate implementation

An emergency change is characterized by the need for immediate implementation due to urgent circumstances that require a swift response. This urgency typically arises from a situation that could cause significant disruption to services or potential downtime if not addressed quickly. Such changes are often made without following the usual procedures, which can include extensive planning or approval processes, to mitigate risk and restore normal service functionality as soon as possible. The focus here is on prioritizing operational stability and minimizing the impact on users or business processes.

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