ITIL 4 Foundation Practice Exam

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Study for the ITIL 4 Foundation Exam. Utilize flashcards and multiple-choice questions, each with hints and explanations. Prepare thoroughly for your certification exam!

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

Practice this question and more.

What does IT Asset Management help organizations to maximize?

Employee productivity
The value of their IT assets
Customer feedback
Supplier partnerships

The correct answer is: The value of their IT assets

The purpose of IT Asset Management (ITAM) is to help organizations maximize the value of their IT assets. This involves effectively managing the lifecycle of IT assets, including procurement, deployment, utilization, maintenance, and retirement. By doing so, organizations can ensure that their investments in technology are optimized, reducing costs associated with underutilized or obsolete assets and improving compliance with licensing and regulations. Additionally, ITAM provides insights into how assets are being used, which can lead to more informed decisions regarding purchasing and resource allocation. This strategic management of IT resources ultimately contributes to better alignment with business objectives, enhances operational efficiency, and maximizes the return on investment from IT assets. While employee productivity, customer feedback, and supplier partnerships are important aspects of an organization’s overall strategy, they are not the primary focus of IT Asset Management. Hence, the correct choice provides the most accurate representation of what ITAM aims to achieve within an organization.