ITIL 4 Foundation Practice Exam

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Study for the ITIL 4 Foundation Exam. Utilize flashcards and multiple-choice questions, each with hints and explanations. Prepare thoroughly for your certification exam!

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

Practice this question and more.

What is the focus of the business analysis practice?

To manage company budgets
To assess customer feedback
To analyze business needs and recommend solutions
To enforce compliance with laws

The correct answer is: To analyze business needs and recommend solutions

The focus of the business analysis practice lies in analyzing business needs and recommending solutions. This practice is essential for understanding the organization's requirements and ensuring that initiatives align with strategic objectives. Business analysts engage with stakeholders to gather insights into what a business truly needs, identify gaps, and define opportunities for improvement. By conducting comprehensive analyses, they ensure that proposed solutions not only address the identified needs but are also feasible and sustainable. This practice is integral to ensuring that any changes or solutions implemented provide value and enhance overall business performance. It encourages a collaborative approach, involving various stakeholders throughout the process to ensure that the recommended solutions meet the diverse needs of the organization. The other options, while they may play a role in business operations, do not capture the essence of business analysis as well. Managing budgets focuses on financial operations, assessing customer feedback is more about understanding user experience than analyzing business needs, and enforcing compliance is related to legal and regulatory adherence rather than identifying and solving business challenges.