ITIL 4 Foundation Practice Exam

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Study for the ITIL 4 Foundation Exam. Utilize flashcards and multiple-choice questions, each with hints and explanations. Prepare thoroughly for your certification exam!

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What is the ultimate goal of Deployment Management?

To analyze the performance of live services
To move new or changed components to live environments
To manage supplier contracts
To create strategic plans for IT development

The correct answer is: To move new or changed components to live environments

The ultimate goal of Deployment Management is to move new or changed components to live environments. This process is essential in the service transition phase of the ITIL framework, as it ensures that updates or new services are successfully transitioned into operation. Deployment Management is responsible for planning, scheduling, and controlling the movement of releases to test and live environments, which involves coordinating with various stakeholders to minimize disruption and ensure that services meet the expected quality and performance standards. This function not only focuses on the technical aspects of moving components but also considers how these changes will benefit the overall service delivery and contribute to business value. The effective management of deployments helps to mitigate risks associated with changes in the live environment, ensuring that services are reliable and aligned with customer needs. By achieving this goal, Deployment Management plays a crucial role in enhancing the capability of the organization to deliver services that meet business objectives.