ITIL 4 Foundation Practice Exam

What is typically the role of a service sponsor?

1. To execute the service plan

2. To provide feedback on services

3. To authorize the budget for service consumption

4. To evaluate service stakeholders

The correct answer is: To authorize the budget for service consumption

The role of a service sponsor is typically to authorize the budget for service consumption. This responsibility is crucial because the service sponsor ensures that the necessary financial resources are allocated for the development and delivery of services. By authorizing the budget, the service sponsor supports the overall objectives of the organization and aligns service offerings with strategic goals. Moreover, the service sponsor often acts as a key stakeholder who champions the service within the organization, ensuring that it receives the necessary support and resources to succeed. This role is essential in facilitating communication between different stakeholders, including service managers and organizational leadership, enabling effective decision-making regarding service investments. In this context, the focus on budget authorization directly impacts the ability to maintain and improve services, making the service sponsor's role pivotal in fostering a culture of continuous improvement and value realization within the organization.